Privacy Policy

Last Updated: November 1, 2026

At Clark and Cru, LLC (“Clark & Cru,” “we,” “us,” or “our”), we respect your privacy and are committed to being transparent about how your personal information is collected, used, and protected.

This Privacy Policy explains how we handle information when you visit www.clarkandcru.com, purchase our products, subscribe to our emails, or contact us.

1. Information We Collect

We may collect the following information:

Information you provide directly:

  • Your name and email address when you place an order, subscribe to our newsletter, or contact us.

  • Billing and payment-related information when you make a purchase.

  • Shipping information if we offer physical products.

  • Information you voluntarily provide through contact forms or other communications.

Information collected automatically:

When you visit our website, Squarespace and other services used to operate the site may collect information such as your IP address, browser type, device information, pages visited, and general website activity through cookies and similar technologies.

2. How We Use Your Information

We use personal information to:

  • Process purchases and provide access to digital downloads.

  • Fulfill and ship physical product orders if offered.

  • Send order confirmations, receipts, and customer service communications.

  • Respond to questions or requests.

  • Send newsletters, promotions, and updates when you choose to subscribe.

  • Understand website traffic and improve our products, website, and customer experience.

  • Maintain website security, prevent fraud, and comply with applicable legal obligations.

We do not sell your personal information for money.

3. Online Purchases and Payment Processing

Our website is hosted by Squarespace, which provides our online store, checkout, and digital product delivery services.

When you purchase through our website, payment information is processed through the payment services available at checkout. We do not directly receive or store your complete payment card details.

We use order information to fulfill purchases, provide customer support, and maintain necessary business records.

4. Etsy Purchases

Clark & Cru also sells products through Etsy.

When you purchase through Etsy, Etsy collects and processes certain personal information under its own policies. We may receive the information necessary to fulfill your order, provide customer support, and meet applicable business obligations.

For additional information, please review Etsy's Privacy Policy.

5. Email Marketing

We use Kit (formerly ConvertKit) to manage email subscriptions and send newsletters, promotional offers, and other updates.

When you voluntarily subscribe, your email address and any other information you provide may be stored and processed by Kit on our behalf.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in those messages.

Unsubscribing from marketing emails does not prevent us from sending necessary communications about your purchases or customer service requests.

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to support essential website functions, understand visitor activity, and improve the browsing experience.

We use Squarespace's built-in website analytics to better understand how visitors interact with our website.

Our website provides a cookie consent banner that allows visitors to accept cookies, decline non-essential cookies, or manage their preferences.

You can revisit your choices using the Cookie Preferences control on our website. Some essential cookies may still be necessary for the website and checkout to function.

Certain third-party services embedded on our website may also use cookies or similar technologies according to their own practices.

7. Sharing Information With Service Providers

We share personal information with trusted service providers only as reasonably necessary to operate our business, including:

  • Squarespace: Website hosting, ecommerce, analytics, and related services.

  • Payment processors: Secure payment processing.

  • Kit: Email subscription management and marketing communications.

  • Etsy: Marketplace transactions when customers purchase through Etsy.

  • Other service providers: Services that may be necessary for customer support, order fulfillment, website security, or business operations.

These providers may process information according to their own privacy policies and applicable agreements.

We may also disclose information when required by law or reasonably necessary to protect our rights, customers, or business.

8. Data Security and Retention

We take reasonable steps to protect personal information and rely on established service providers to support secure website and payment operations.

However, no online transmission or storage system can be guaranteed completely secure.

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, and meet applicable legal obligations.

9. Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, including requesting access, correction, or deletion of information, or opting out of certain uses.

You can also unsubscribe from marketing emails at any time and manage cookie preferences through our website.

To make a privacy-related request, contact us at clarkandcru@outlook.com.

We may need to verify your identity before fulfilling certain requests. Some information may need to be retained for legal or legitimate business purposes.

10. Children's Privacy

Clark & Cru creates travel journals and educational activities for children, but our website and online purchasing services are intended for parents, guardians, and other adults.

We do not knowingly collect personal information directly from children under the age of 13 through our website.

If you believe a child has provided personal information to us without appropriate parental consent, please contact us so we can review the situation and take appropriate action.

11. International Visitors

Our website may be accessed by visitors outside the United States.

Personal information may be processed or stored in the United States or other countries where our service providers operate, subject to applicable laws and safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website practices, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

For questions about this Privacy Policy or how your personal information is handled, please contact:

Clark and Cru, LLC

Email: clarkandcru@outlook.com

Website: https://www.clarkandcru.com